Account Managers

JOB SUMMARY

A full-service commercial print and direct mail company is seeking experienced Account Managers to join its team!

SUMMARY

Provide excellent service and build relationships with our clients while coordinating with the Sales team and other departments to maintain exceptional delivery of services and products.

ESSENTIAL DUTIES AND RESPONSIBILITIES

 Provide client assistance to assigned client base by phone, written correspondence, and/or in person as required or requested.

 Communicate and provide assistance to production personnel to ensure timely and correct processing of client job orders.

 Attend daily operations meeting to monitor and provide information essential to the processing of client job orders.

 Assist Sales Executive with client relations before, during and after sales.

 Work closely with Sales Executive regarding the daily production schedule of activities as well as informing them on issues regarding clients.

 Consults independently with clients regarding design and processing of mail piece within an established timeframe.

 Process and enter estimates for assigned client base and new prospects.

 Process and enter incoming job orders for assigned client base and new prospect.

 Monitor and follow-up on client job order processing with production personnel.

 Sign-off and approve production job packets for order processing.

 Sign-off and approve job orders for invoicing.

 Based on job specifications, can identify estimates or job orders that need modified pricing with approval from